Platform Engineering Docs
Platform topology, service playbooks, and operational context for the Helvia stack.
Explore 18 microservices spanning core APIs, AI/NLP, live chat, channels, analytics, data, and front-end clients. Use the topology to understand connections, then jump into deep service documentation.
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Architecture
System overview, boundaries, and infrastructure decisions.
Services
Service catalog, dependencies, and operational notes.
Domain Model
Core entities, relationships, and data lifecycle.